Swifty Sports Terms and Conditions

Welcome to Swifty Sports, where we provide an exceptional sports betting and casino gaming experience for players across Ireland and the United Kingdom. These terms and conditions govern your use of our platform and services. By creating an account with us, you agree to comply with these terms. At SwiftySports, we are committed to maintaining the highest standards of responsible gaming and customer protection.

1. About Us and Licensing

We operate under a dual-entity structure to serve our customers across different jurisdictions. Our primary entity, SWIFTY SPORTS LIMITED, is registered at 51 Bracken Road, Sandyford Business Park, Dublin 18, D18 CV48, Ireland, with company number 744613. We hold an Irish bookmaker's remote betting license, reference number 1020669, which allows us to offer our services to Irish residents.

For our UK customers, we operate through Swifty Global (UK) Ltd, registered at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, UK, with company number 13287021. We maintain UK Gambling Commission license account number 58957, ensuring full compliance with UK gambling regulations. At Swifty Sports, we are proud members of GAMSTOP and work with GamCare to promote responsible gaming practices.

2. Account Registration and Eligibility

To use our SwiftySports platform, you must be at least 18 years old and legally permitted to participate in gambling activities in your jurisdiction. We require you to provide accurate and complete information during registration. Our Swifty Sports sign up process includes identity verification to ensure account security and regulatory compliance.

You may only maintain one account with us. Multiple accounts are strictly prohibited and may result in closure of all accounts and forfeiture of funds. We reserve the right to request additional verification documents at any time to confirm your identity and prevent fraud.

Account Verification Requirements

• We require proof of identity (passport or driving license)
• We need proof of address dated within the last 3 months
• We may request source of funds documentation for deposits over €5,000 in rolling 180 days
• We process KYC documents within 48 hours of receipt

3. Deposits and Payment Methods

At Swifty Sports casino, we accept debit cards only - credit cards are not permitted. Our supported payment methods include Visa Debit and Mastercard Debit. All transactions must be processed using cards registered in your name and address only. We maintain a minimum deposit threshold of €10 per transaction.

Our SwiftySports platform operates exclusively in EUR (Euro). All accounts are opened and transacted in EURO only, regardless of your location. When you make deposits or withdrawals, transactions will appear as "SWIFTY" on your card statements. We use third-party payment solution providers to handle all financial transactions securely.

4. Withdrawals and Limits

We process withdrawal requests within 24 hours of submission. Our Swifty Sports withdrawal time is designed to provide you with quick access to your winnings. However, funds may take up to 10 working days to reach your bank account, depending on your bank's processing times.

Our withdrawal limits are structured as follows: maximum €100,000 per day for bank withdrawals and €20,000 per day for card withdrawals. The minimum withdrawal amount is €10 per transaction, matching our deposit minimum.

Maximum Payout Limits

• Casino, Live Casino, and Slots: €100,000 including progressive jackpots
• Sports betting total per day: €100,000 across all sports
• Football international markets: €100,000
• UK/Ireland Horse Racing: €100,000 for singles and multiples
• Non-sport events: €25,000
• WWE Wrestling events: €500

5. Sports Betting Services

Our Swifty Sports betting platform offers comprehensive coverage across numerous sports including football, horse racing, tennis, basketball, and many others. We provide competitive odds and extensive markets for pre-match and in-play betting. Our Swifty Sports football betting section features leagues from around the world with detailed statistics and live updates.

We offer Best Odds Guaranteed (BOG) on UK and Ireland horse races daily from 10am. When you place a bet with us, we guarantee you receive the better price if the starting price is higher than the odds you took. Our platform includes live streaming for selected events and comprehensive statistics to help inform your betting decisions.

6. Casino Games and Services

Our Swifty Sports live casino features games from leading providers, offering an authentic casino experience with professional dealers. We maintain an extensive slots library including popular titles from Pragmatic Play and other renowned developers. Our games are regularly tested for fairness and operate under strict regulatory oversight.

We offer various game categories including Table Games, Jackpots, Megaways, and Game Shows. All games are available in instant-play format through your web browser, with no download required. Our mobile-optimized platform ensures seamless gaming across all devices.

7. Bonuses and Promotions

New customers can take advantage of our Swifty Sports welcome offer, which includes sports and casino bonuses. Our sports welcome bonus provides "BET €10 GET €20" for qualifying sports bets. For casino players, we offer "STAKE €10 ON ANY CASINO GAME AND GET 60 FREE SPINS ON LUCKY WILD PUB."

We regularly update our promotional offerings, including Swifty Spins weekly free spins, Money Back Specials on horse racing, and our Refer a Friend program. All bonuses are subject to specific terms and conditions, including wagering requirements and time limits.

8. Mobile Applications

Our Swifty Sports app is available for iOS and Android devices, providing full access to our sports betting and casino services. We also offer Progressive Web Apps (PWA) for enhanced mobile browsing experience. The mobile application includes all features available on our desktop platform, including live betting, casino games, and account management.

You can download our mobile applications directly from our website or through official app stores. Our mobile platforms maintain the same security standards and regulatory compliance as our desktop site.

9. Customer Support

We provide comprehensive customer support through multiple channels. Our live chat service is available through the in-app widget (login required), and you can email us at support@swiftysports.com for general inquiries. We prioritize time-specific requests such as bet settlements, account issues, and payment matters.

Our typical response times are: KYC documentation processed within 48 hours, promotional and bonus credits usually within 24 hours, and general inquiries within 72 hours. We also maintain a comprehensive FAQ section and betting rules for self-service support.

10. Responsible Gaming

At SwiftySports, we are committed to promoting responsible gaming practices. We provide various tools to help you maintain control over your gambling activities, including deposit limits, session time limits, and self-exclusion options. We work closely with GamCare and participate in GAMSTOP for UK customers.

If you feel you may have a gambling problem, we encourage you to seek help immediately. We provide links to professional support organizations and will assist you in implementing appropriate account restrictions or closure if needed.

11. Privacy and Data Protection

We are committed to protecting your personal information and complying with all applicable data protection regulations. We collect and process your data only as necessary to provide our services and meet regulatory requirements. Our privacy policy details how we handle, store, and protect your information.

12. Prohibited Activities

The following activities are strictly prohibited on our platform: using our services if you are under 18 years of age, creating multiple accounts, using VPN or proxy services to access our platform, engaging in fraudulent activities, or attempting to manipulate our games or betting systems.

We actively monitor for suspicious activity and reserve the right to suspend or close accounts that violate these terms. We may also confiscate funds obtained through prohibited activities.

13. Modifications and Updates

We reserve the right to modify these terms and conditions at any time. When we make significant changes, we will notify you via email or through notifications on our platform. Your continued use of our services after such modifications constitutes acceptance of the updated terms.

These terms were last updated on February 27, 2025, and represent version 1.4 of our terms and conditions. We recommend reviewing these terms periodically to stay informed of any changes.

14. Technical Requirements

Our platform supports Chrome, Firefox, Safari, and Microsoft Edge browsers. We recommend using the latest version of your preferred browser for optimal performance. Our services are compatible with desktop computers, tablets, and smartphones.

While we strive to maintain 100% uptime, we cannot guarantee uninterrupted service due to maintenance, technical issues, or circumstances beyond our control. We will not be liable for any losses incurred due to service interruptions.

15. Dispute Resolution

If you have a complaint about our services, please contact our customer support team first. We aim to resolve all disputes fairly and promptly. If you are not satisfied with our resolution, you may escalate your complaint to the relevant regulatory authority or our designated Alternative Dispute Resolution provider, VIBAS.

These terms are governed by the laws of Ireland for Irish customers and the laws of England and Wales for UK customers. Any legal proceedings must be brought in the courts of the respective jurisdiction.